Payment Related

• We accept payment in Cash upon Delivery of garments back to the Customer.
• You can estimate the bill amount at the time of handing over your garments to the Pickup Agent.
• The exact bill amount will be informed to the customer via SMS or email after garments are booked at Processing Centre.
• The Invoice will be handed over to the customer at the time of Delivery.
• We will soon incorporate Online Payment Option and the details will be able soon.
• All advance payment must be recorded in the Pickup Slip and signed by our Pickup Agent.

Bookings Related

• We operate from 9 AM to 9 PM, 7 days a Week.
• You can schedule a pickup through our  website or by calling us.
• You need to provide your Name, Mobile Number, Address and Pickup Date & Time Slot.
• Our Agent will be at your doorstep at the mentioned time slot. However, we do not guarantee it.
• You need to count your clothes at the time of pickup and verify it on the pickup slip you will get from our Agent.
• The garments will be delivered on the date & time mentioned on the Pickup Slip. However, we do not take any guarantee of it. NEEDZWASH is not responsible for any delay.
• NEEDZWASH may or may not call you before delivery. If you want us to call you before delivering, please inform our Agent during the Pickup.
• Any special instruction has to be provided to our Pickup Agent and must be mentioned on the Pickup Slip provided to you.
• We do not accept any accessory that is not to be processed.
• All accesory which can be detached from the garment will be counted as separate items and charged separately.
• All garments to be counted and handed over to NEEDZWASH Agent. Similarly, the counting has to be done during delivery. No claims for garment loss will be entertained if any mismatch is reported after making the payment.
• For any loss or damage of garment, the compensation amount shall not be greater than 10 times of cost of processing that garment. This is to standardize the amount for clothes of different brands.
• We take no guarantee of color bleed in laundry & dry-clean.
• The rates are subject to change without prior notice.
• Any issue with respected to Quality has to be reported to us within 24 hours of Delivery of garments.

Cancellations Related

For cancelling your scheduled pickup, you need to call us and inform. Cancellation is not chargable as long as the Agent has not left our station to pickup your garments. Otherwise, the customer may have to pay 50 Rupees as conveyance charges.

Terms Use of Website; NEEDZWASH is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website.

License; By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from or the applicable third party (if third party content is at issue).

Posting; By posting, storing, or transmitting any content on the Website, you hereby grant a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. is not liable for any damage or harm resulting from any posts by or interactions between users. reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content deems objectionable, in MuscleUP Nutrition 's sole discretion.

III. DISCLAIMER OF WARRANTIES YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. ("PRODUCTS" INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, MAKES NO WARRANTY: III. DISCLAIMER OF WARRANTIES YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. ("PRODUCTS" INCLUDE TRIAL PRODUCTS.)

ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.

NEEDZWASH WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

V. INDEMNIFICATION WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, , and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to . When is threatened with suit or sued by a third party, may seek written assurances from you concerning your promise to indemnify ; your failure to provide such assurances may be considered by to be a material breach of this Agreement. will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of choice at its expense. will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend against any claim, but you must receive prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

VI. PRIVACY believes strongly in protecting user privacy and providing you with notice of MuscleUP Nutrition 's use of data. Please refer to privacy policy, incorporated by reference herein, that is posted on the Website.

VII. AGREEMENT TO BE BOUND By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

VIII. GENERAL Force Majeure. will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement. This Agreement comprises the entire agreement between you and and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

NEEDZWASH will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Uttar Pradesh.

Termination. reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until chooses, in its sole discretion and without advance to you, to terminate it. Domestic Use. makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws, Assignment. You may not assign your rights and obligations under this Agreement to anyone. may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.